Last updated: 2026 — 2026-09-20
By using Creavela (operated by NexAxis) you agree to these terms.
Creavela builds and operates a branded online store for you: product sourcing, storefront, payments and order handling. You bring the audience and the brand.
Plans are paid up front as a one-time payment. There is no free tier. Amounts are shown before payment.
Each email address may hold a single store.
Products are fulfilled by our sourcing partners. Delivery times depend on the partner and destination.
Full refund if you ask before we start building; a refund of the part not yet performed while the work is under way; no refund once the store has been delivered and published. Consumer withdrawal rights, where the law grants them, are set out in full on the refunds page.
[TO COMPLETE — governing law and competent courts]. Wherever that is, a consumer keeps the protection of the mandatory rules of the country where they live: nothing here removes it.
You must be 18 or older and able to enter a contract. You are responsible for what happens under your account, including keeping your password to yourself.
Plans are a one-time payment, taken before work begins. There is no free tier. The plan buys the construction of your store and continued operation of the platform under it.
A working, published storefront with the catalogue agreed with you, payment processing, order transmission to fulfilment partners, and the tracking of those orders. We do not promise sales, traffic, or any level of revenue, and any figure shown on this site is an illustration, never a forecast.
Catalogue prices are built from supplier cost plus the platform margin. You may add your own markup within the ceiling shown in your dashboard. We may change platform margins or supplier partners; changes apply to future orders, never retroactively to orders already placed.
You are responsible for the brand, images and text you provide, and you confirm you have the right to use them. We may remove content that is unlawful, infringing, or that would put the fulfilment partners in breach of their own rules.
You can stop using the service at any time. We may suspend an account for fraud, chargeback abuse, unlawful content, or non-payment. you may stop at any time, with no notice and no fee. We give 30 days' written notice before closing an account, except where fraud, chargeback abuse, illegal content or an unpaid balance requires acting immediately. On termination your storefront goes offline, you keep your brand, your name, your logo and your customer list, you can export your customer and order data for 30 days, a domain you own stays yours and can be pointed elsewhere, orders already placed are fulfilled or refunded, and earnings already matured are paid on the ordinary payout terms.
We are liable for our own failures to perform. We are not liable for supplier delays, carrier losses, customs decisions, or the commercial success of a store. Nothing here limits liability that cannot lawfully be limited.
We may update these terms. The revision date at the top always reflects the current version, and material changes are announced to account holders by email before they take effect.
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